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FAQs

  1. What is the gold plating made of?
    Our products feature 24k gold plating, ensuring the highest quality and finish. The gold plating process is designed to retain its shine for years.

  2. Can I customize my product?
    Yes! You can customize the emblem (such as the Apple logo, a zodiac sign, or any other symbol) with diamonds for a truly unique design.

  3. How durable is the gold plating?
    Our 24k gold plating is highly durable, but it’s important to follow proper care instructions to avoid damage from scratches or harsh chemicals.

  4. Do you offer international shipping?
    Yes, we offer international shipping to most countries. Shipping costs and delivery times vary depending on your location.

  5. How long will it take for my custom order to be delivered?
    Custom orders generally take 4 to 5 weeks for processing and delivery, depending on the complexity of the customization.

  6. What do I do if my product needs servicing?
    Contact our customer support team, and we’ll guide you through the repair or servicing process.

  7. Do you offer a warranty?
    Yes, we offer a Lifetime Warranty on the 24k gold plating, excluding damage caused by mishandling.